Quick Index

Peter van Westen ADMIN

No idea... Maybe some issue with incorrect html structured?!
Do you have this online so I can take a look?

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Tom Mayfield

Tom Mayfield

I do. You can go to

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.

From there you can view "classifications" which works fine and "punch records" which is dysfunctional.

Please let me know if this helps.

Peter van Westen ADMIN

Peter van Westen ADMIN

The login doesn't work.

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Tom Mayfield

Tom Mayfield

My apologies. Please try

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Peter van Westen ADMIN

Peter van Westen ADMIN

The page has a LOT of html. Wit a LOT of characters.
So my guess is that the php is running into memory limits when trying to search/replace things in the content (using Regular Expressions).

See if you can solve it by increasing PHP memory limits.

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Christopher Wacker

Christopher Wacker

hi, I have the same Problem - on few pages the plugin works good and on other pages the plugin doesn‘t work. Do you have a solution for this issue? thank you.

Peter van Westen ADMIN

Peter van Westen ADMIN

Well, see my previous answer!

If you don't know how, ask your host if they can increase the necessary PHP memory limits.

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Paolo G

Paolo G

Hi, I have the same issue. I removed the <p> tags inserted by the editor, and checked the hosting settings: PHP 7.4.22 and memory limit 1024M. All of this didn't help. You can see an example here:

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What else could I check, please?

Regards

Peter van Westen ADMIN

Peter van Westen ADMIN

Can you give me (super) admin and (s)ftp access so I can take a look?
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Paolo G

Paolo G

Sure, thanks for taking a look.

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Peter van Westen ADMIN

Peter van Westen ADMIN

Can you also give me the (s)ftp access?

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Paolo G

Paolo G

Can you also give me the (s)ftp access?

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Thanks

Peter van Westen ADMIN

Peter van Westen ADMIN

Well, this is indeed also down to the php memory limit.
The jrModuleSlider thing you have on those pages, generates an enormous amount of html output. And the php chokes on that trying to find and replace in it.

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Paolo G

Paolo G

Hi Peter,

thanks for checking.

I've looked at the code you're talking about, but I don't find anything abnormal about it. I also asked the developer about the component that generates it (Jreviews), and he too replied that it looks like normal html.

To avoid headaches, in the url below I have completely turned off the output associated with jrModuleSlider, and Quick Index still does not appear.

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To lighten the page further, I also tried disabling some features like the map and gallery, but that didn't help either.

Regards

Peter van Westen ADMIN

Peter van Westen ADMIN

It looks like Quick Index is actually replacing the index tag with the full index in the article text correctly. But is then overwritten (reverted back to what it was) in the next stage by something.
You have a LOT of extensions and frameworks installed. So it is pretty much a labyrinth to see what would be causing that.

I recommend you try and reproduce the issue on a clean installation with the Joomla default template and no other 3rd party extensions installed.
If you can't see the issue there, try adding stuff you have installed to see when it breaks... then we have an idea what is causing it or conflicting with Quick Index...

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Peter van Westen ADMIN

Peter van Westen ADMIN

Please try the latest development version from:
regularlabs.com/development-releases

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Paolo G

Paolo G

Hi Peter,

I am happy to confirm that the update resolves the reported issue: I updated the plugin and after clearing the cache QuickIndex it reappeared from where it was missing.

Thanks and regards

Paolo

Peter van Westen ADMIN

Peter van Westen ADMIN